Moving is one of the top three most stressful things we do in our lives. As a consumers we must know what we are buying, how to compare services and how to stay organized. As industry experts, we have to professionally present our service in a customer focused, consultative sales program.
Whether you are an individual moving, a corporation managing relocations, or a professional Mover, looking to realign your sales and customer services team, there are lessons for us all.
Your Instructor
Larry Kruger has been in the household goods moving business for over 40 years. Relocating well over 10,000 families, with honest, professional, guidance. Larry is an independent consultant, working with individuals and corporations. www.customizedmoving.com
Featured Products
Demystifying Moving
This provides consumers a complete course on relocating long-distance. From the very early stages of just considering a move, right through to settling into your new home. This course reduces stress and can save you thousands of dollars. We provide step by strep jargon free guidance, on renting or buying a home, moving options, advise and inside industry tips on how to compare services and avoid being scammed. We even sprinkle in a little front porch philosophy to help with the transition.
Professional Sales
This course is specifically for Household Goods Moving Consultants, wanting to offer customers a consultative professional approach and guidance.